This comfortable hotel is situated in a wonderful location beside the sea. It is just a few steps to the inviting Playa Pocillos beach, just across the promenade. The centre of Puerto del Carmen, with a multitude of entertainment venues is located 3 km away and easily reached using the regular bus service (which stops 200 m from the hotel) or by taxi.
The hotel was modernised in 2020. 530 rooms, including 40 junior suites, 4 suites and 419 double rooms, are available to guests in a 4-storey main building and 6 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. 8 lifts and wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, a car hire service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee). Lectures, presentations and meetings can be held in one of the 2 conference rooms.
Rooms are equipped with air conditioning. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Rooms include a double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. There is also a minibar and a desk or, for an additional fee, a safe. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers and the daily newspaper provide additional comfort in the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. 6 wheelchair-friendly rooms can be booked. The hotel has 67 family rooms and non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, crazy golf and archery. For a fee, guests can also enjoy cycling/mountain biking, tennis and golf. Water sports offered include aquafit, and diving is available for a fee. The hotel offers numerous indoor sports, including a gym, table tennis, darts, yoga, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath and a solarium and, for an additional fee, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
The hotel includes a bar. Guests can indulge their palates at the restaurant (a buffet, air conditioning and high chairs). Catering options include bed and breakfast, half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch). Diet meals, gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. The show cooking is a particularly special attraction.
The following credit cards are accepted: American Express, VISA and MasterCard.
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